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Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. All payments against the plan orders will be collected by Jadoo Global. Jadoo Global has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made.
When you purchased the Service, you agreed to a specific price and plan, where such plan maybe for a term of one, two or three years ("Term Plan"). All terms of Service Fee and/or any other fee payableunder any mode of payment for a Subscription shall be set forth in the applicable Plan Order. Similarly, some plans may offer a discount on the Service if you sign up for other Jadoo Global services.
Subject to the Terms and Conditions, and other terms specific to each Service Plan, Jadoo Global will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, Jadoo Global will attempt problem diagnosis and a solution through chat, email or other means as it deems most appropriate under the circumstances including remote access.
You understand that if remote access is used on your computer there will be no residual software from the remote session. All undertakings under Service Plans are subject to JadooGlobal’s Limited Warranty, which is set forth below. For more information, please refer to online documentation. You agree to pay all Services Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below.
You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Jadoo Global to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts.
You authorize Jadoo Global and/or any other company who bills products or services, or acts as billing agent for Jadoo Global to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Jadoo Global with updated credit card information upon JadooGlobal’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Jadoo Global nor any Jadoo Global affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number.
In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at JadooGlobal’s option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer.
Any further questions about the Terms of Service should be sent to sales@jadooglobal.com
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